View All Rotana JobsRotana Hotels
- We are currently seeking for passionate and dynamic professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
- Ensure all properties are connected to the CIS and is accessed and utilised easily and efficiently.
- Assist properties in their operation, systems, and process needs when required.
- Ensure that CIS standards are met in all existing and new properties.
- Ensure successful CIS implementation in all properties, in terms of training and technical assistance.
- Distribute input standards and system usage quality controls.
- Run reports as required by management and company standards.
- Conduct random checks and tests to properties to ensure adherence to CIS quality assurance standards.
- Follow the CIS work flow, best practices, as well as new service initiatives.
- Maintain CIS SOP’s and Policies.
- Ensure quality is maintained in all data and profile types (Individual, Corporate, Travel Agents, etc).
Qualification & Experience:
- You should be Microsoft Office literate with the ability to create effective presentations.
- A good command of written and spoken English and the ability to find fault and rectify subsystems are essentials.
- You should have a proven knowledge and previous experience in the operation and maintenance of Opera software.
Company: Rotana Hotels
Vacancy Type: Full-time
Job Location: Abu Dhabi, United Arab Emirates
Application Deadline: N/A