Rotana Career – Information System Executive

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Job Description:

  • We are currently seeking for passionate and dynamic professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Job Responsibilities:

  • Ensure all properties are connected to the CIS and is accessed and utilised easily and efficiently.
  • Assist properties in their operation, systems, and process needs when required.
  • Ensure that CIS standards are met in all existing and new properties.
  • Ensure successful CIS implementation in all properties, in terms of training and technical assistance.
  • Distribute input standards and system usage quality controls.
  • Run reports as required by management and company standards.
  • Conduct random checks and tests to properties to ensure adherence to CIS quality assurance standards.
  • Follow the CIS work flow, best practices, as well as new service initiatives.
  • Maintain CIS SOP’s and Policies.
  • Ensure quality is maintained in all data and profile types (Individual, Corporate, Travel Agents, etc).

Qualification & Experience:

  • You should be Microsoft Office literate with the ability to create effective presentations.
  • A good command of written and spoken English and the ability to find fault and rectify subsystems are essentials.
  • You should have a proven knowledge and previous experience in the operation and maintenance of Opera software.

Job Details:

Company: Rotana Hotels

Vacancy Type: Full-time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

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