Tuesday , October 20 2020

JOANN Careers – Team Member

Job Description:

The Project Team Member’s responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Project Team Member assists with special projects in a store such as a new store opening, store remodel, or store relocation. The Project Team Member will also embody characteristics and perform duties of Brand Ambassador, Operational Excellence, Business Acumen, and Inspirational Leader.

Job Responsibilities:

  • Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor
  • Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer’s needs
  • Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail
  • Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision
  • Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency
  • Asks open-ended questions to learn about customers’ project needs and escorts them to the desired product’s location
  • Works on special projects associated with opening a new store or remodeling an exisiting store
  • Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management
  • Proactively drives sales through product knowledge, active selling techniques, suggesting services, and building strong customer relationships to the JOANN brand
  • Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events

Qualification & Experience:

  • Previous experience in a customer centric environment
  • Preferred: High school diploma or GED
  • Available to work a flexible schedule, including days, evenings, weekends and holidays
  • Must be 18 years or older

Job Details:

Company: Joann

Vacancy Type: Full-time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

Apply Here

247careersforfreshers.com

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