Wednesday , September 23 2020

Emirates NBD UAE Careers – Technology Engineer

Job Description:

  • The Technology Engineer Unified Communication Services is responsible to support the different unified communication collaboration service lines shehe needs to be forward thinking Innovative and creative ways to assist in building new mobility service crossfunctionally and work with different teams to define execute and manage mobility solutions Provide necessary knowledge base FAQs and SOPs for evaluated solution including L3 support

Job Responsibilities:


  • The working environment is growing ever more digitized on a daily basis and to meet the organization increasingly digitizing work processes employees have to get used to new methods and technologies
  • Some of the upcoming solution will be virtual desktops enhance and flexibility in accessing corporates email access experience Remote Working during leave or business trips Platform migration to newer technology and setting up branch of the future with innovative technologies
  • Workplace Digitization is a key unit to bring in digital innovative and futuristic solution to enhance better customer experience and improve productivity this will keep our organization ahead in market as technology leader in banking solution allowing agile delivery for all projects

Job Requirements:

  • Technology expert on the following
  • Exchange Online
  • MS Teams
  • MS One Drive
  • MS Office ProPlus
  • MS Yammer
  • MS Stream
  • Microsoft Conference Telephony System
  • Skype for Business
  • Air Watch
  • Very good knowledge in PowerShell Ansible
  • Good knowledge in Terraform Jenkins
  • Work closely with thirdparty vendors for testing and product evaluation
  • Assist in delivering communication collaboration product road map strong working experience and indepth knowledge on multiple platform third party tools evaluate software solution up to date industry knowledge IOS Android or Windows
  • Able to provide technical support and help needed by the team
  • Able to explore new technologies be able to bring in new ideas from the industry
  • Work closely with the IT Operations team to run products effectively on a day2day basis ie have tracking reporting security and operational tools integrated and working
  • General banking and business area knowledge is necessary in order to steer necessary implementations according to bank strategy ENBDspecific knowledge of the business requirements responsibilities preferred

Qualification & Experience:

  • Good understanding of IT Virtual and unified communication collaboration Infrastructure components for enterprise users
  • Security Management WiFi solution
  • Driving Coordination skills
  • Knowledge of industry accepted standards and best practices related to Information Management operations and with
  • ITSM best practices
  • Excellent organizational and problem solving skills
  • Must be able to accurately report information in a timely manner
  • Time management
  • 4 years of experience in ITIL Service Management processes Change and Release
  • Microsoft Visio
  • Good understanding of banking IT Branch and Office Infrastructure
  • Self Driven Goal Oriented
  • Technological knowledge about the various IT resources required for organizational functioning
  • Excellent written and oral communication skills
  • Must be able to prioritize and evaluate high number of tasks at once
  • 3 years of experience working under banking operational environment or equivalent
  • 5 years of related to unified communication collaboration solution
  • Cost and budget analysis
  • Understanding of General IT Service Management policies procedures and best practices

Job Details:

Company: Emirates NBD

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here

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