Dubai Parks Careers – Bell Attendant cum Driver

Website Dubai Parks and Resorts

Job Description:

  • To be fully knowledgeable on relevant information relating to hotel facilities, and on all places of interest at Dubai Parks and Resorts, Dubai and surrounding areas.
  • To tie luggage tags on to guest’s luggage especially for group check-in.
  • To remember guest names, especially repeat guests, VIPS, repeat guests, long staying guests and always greet guests as they are in the hotel.
  • To address the guest by name
  • To perform other duties as may be assigned.
  • To be prepared to deliver messages and packages and do any errands as and when required such as guest transportation and airline arrangement.

Job Responsibilities:

  • To talk to the guests and do the job right the first time
  • Receives and store guest luggage and maintain proper record for controlling luggage tags.
  • To assist guest with all baggage other than items such as briefcase which a guest may prefer to keep with him during check in and check outs.
  • To welcome guests at the main entrance, offering greetings appropriate to the time of day.
  • To assist and take over the duties of the Concierge whenever required acting on the instruction of his supervisors.
  • Act as a Doorman and present the first and last impression of arrival and leaving guests.
  • During check-out, always make a quick check of the room to ensure that the guests have not forgotten any personal items.
  • To be ready to step forward and receive the room key from the Front Office Assistant to escort them to their room.
  • To note down any requests or information required by the hotel guests, as and when requested and to act accordingly without fail.
  • To guide arriving guest to the reception desk and to wait beside the guest during the check-in, if necessary.
  • To attend to telephone calls, complaints and requests made to the Bell Counter in the absence of the Bell Captain.
  • Maintains and upkeep the appearance of the hotel lobby and entrance.
  • To be prepared to make room changes, transfer baggage from one room to another.
  • To attend pre-shift briefing and communications meeting required or requested by the Bell Captain or Front Office Manager.
  • Must be able to know all Food and Beverage outlets; operational times so as to be able to recommend to guests.
  • To hoist and bring down flags and maintain its order and cleanliness.
  • To clean and maintain baggage room and work area assist in maintaining LEGO bricks & soft bricks at Kids play area are neatly arrange. Report any malfunction of equipment of facilities in the lobby to the Bell Captain.
  • To attend fullest co-operation to your working colleagues and do not take advantage over them.
  • Arrange luggage in the Luggage room and respond to any inquiry guest may have.
  • Assist with valet parking during for arrival and departure guest.
  • To be properly attired when on duty and to have discipline at all times

Job Requirements:

  • Ability to communicate effectively with others both verbally and written.
  • Must be able to speak the English language clearly and fluently.
  • Provide excellent customer service and maintain a professional demeanor.
  • Preferred candidate will have experience in OPERA property management system or equivalent.
  • Must have valid car driver license.

Qualification & Experience:

  • 1 – 3 years of Bellman, Hotel Driver or Valet Parking Driver.

Job Details:

Company: Dubai Parks and Resorts

Vacancy Type: Full-time

Job Functions: Front Office

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here

247careersforfreshers.com

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