Al Futtaim Careers – Patient Relations Executive

Job Description:

  • Al Futtaim Group Healthcare is looking for Patient Relations Executive – Healthcare to provide end to end operational support to the patients including but not limited to insurance, appointments & invoicing and general customer service.
  • As a Patient Relations Executive – Healthcare you will be responsible to provide a multidisciplinary approach to ensure patient care is provided with the best service at all time.

Job Responsibilities:

  • Taking timely approval of investigations/ procedures.
  • Organize, manage, and sort paperwork (including patients’ charts)
  • Responsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedures and to enter this information into a the facility’s database using medical coding protocol to produce a statement or claim.
  • Billing patients for medical services
  • Enter patient information into computer files, and possibly also in paper records
  • To act as a liaison between the facility and payment parties to investigate the claim, verify its information, and update the database in the instance that a claim is denied by the third-party payer.
  • Continue to enter data as patients are subjected to diagnostic tests and receive treatments
  • Make sure CPT codes are accurate as per service
  • Submission of claims
  • Receiving patient treatment codes to use in assembling reimbursement claims
  • Communicating with medical billing specialists to ensure treatment codes are accurately received
  • Review patient medical records
  • Invoicing the services as per the agreed prices.

Qualification & Experience:

  • Arabic speaking skills will be an added advantage.
  • Minimum 2 experience in a similar role.
  • Strong operational thinking skills
  • Good decision making skills
  • Excellent presentation and analytical skills
  • Conflict Management
  • Fluency in English (speak, read and write).
  • Excellent Computer Literacy skills is required.
  • Exceptional written and oral communication skills
  • Graduate Degree in any stream.
  • Critical Thinking
  • Experience in all or any area of Insurance, Cash Handling, Customer Service & Invoicing.

Job Details:

Company: Al Futtaim

Vacancy Type: Full-time

Job Functions: Sales

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here

Leave a Reply

Your email address will not be published. Required fields are marked *