Thursday , January 23 2020
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Jumeirah Hotels Careers – Waiter / Waitress

Website Jumeirah Group

Job Description:

A fantastic opportunity has arisen for a highly talented and experienced Waiter/ess to join the Food & Beverage team of Madinat Jumeirah Resort.

Job Responsibilities:

  • Demonstrate trust, support and respect towards team members in day-to-day work activities
  • Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
  • Practice high standards of personal presentation in accordance with Jumeirah Grooming & Presentation Standards
  • Meet all reasonable needs and requests of customers within acceptable enterprise time frames
  • Identify and take all opportunities to enhance the quality of service
  • Conduct communication with customers and colleagues in a polite, professional and friendly manner
  • Offer assistance to colleagues when required, to ensure designated work goals are met
  • Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
  • Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures
  • Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)

Job Requirements:

  • Highly driven and motivated individual with a good knowledge and understanding of Food and Beverage operations
  • Additional language will be desirable (german, french, russian, spanish, italian)
  • Have good command of the English language (spoken and written)

Qualification & Experience:

  • Successfully completed Secondary Education
  • Have at least 1 years’ experience in a similar role in 5 star luxury hotel

Job Details:

Company: Jumeirah Group

Vacancy Type: Full-time

Job Functions: Management, Manufacturing

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here

247careersforfreshers.com

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